Do I need to enrol for a complete term?
At GymbaROO & BabyROO we enrol on a term basis, this is usually 10 weeks but may vary depending on the State Primary School terms. You are however able to join the class during the term subject to availability. We do not take casual bookings.
If I join part way through the term will I have to pay the full term fees?
Our fees are based on a sliding scale so if you begin part way through the term your fees will be adjusted accordingly.
What if I enrol 2 or more of my children?
When 2 or more children from the same nuclear family attend GymbaROO in the same term you will receive a 15% discount on your total fees.
Can I attend a class with more than one child? Can I bring a sibling?
GymbaROO endeavours to provide a special one on one learning experience for you and your child and does not encourage the attendance of siblings. We do however understand that sometimes this is impossible and attendance maybe permitted if the sibling is sitting in a stroller or adjacent to the mat. They must not interfere with the normal class activities and are strictly not permitted on the equipment. Children who are not accompanied by an attending adult are in breech of our Health and Safety Policy.
Can I attend with twins?
Yes of course. Again it is preferable to attend with 2 adults – one for each child. However if this is not possible speak with your local center as many will offer their staff to help out in this situation where they can.
How can I make fee payments?
Most centres prefer payment via internet banking. For more specific details visit a centre near you.
If I cancel my enrolment will I receive a refund?
Generally we will offer a refund only on medical grounds or if you are moving away from the area. All other cancellations will be reviewed individually. Refunds are calculated from the date the centre is informed of your intention to cancel. Please note that all cancellations will incur a $25 administration fee. These terms and conditions may vary from centre to centre
If I miss a class can I make-up this class?
Generally make-up classes are available if you miss your scheduled class due to illness however again we are happy to discuss each case individually. Make -ups are not available in all centres.